Snickers are moving to a new purpose built central warehouse. The move will start Thursday 18th February. Despatches will stop from Wednesday 17th and re start Tuesday 22nd. This will cause some further short term delivery delays. Snickers have assured us that they will do their utmost to clear any back log caused by this as quickly as possible. Again, we at Snickers Online and Active Workwear want to be upfront with our customers about this in advance
LATEST – 99.9% of orders are being delivered within 2/8 working days (still too slow but improving) however odd ones can still be held up by customs checks that we have no control over. We are making you aware of this now as once the order is in the system we will be unable to stop it.
Northern Ireland and ROI is a lot better now and taking 5-6 days or so longer than UK mainland deliveries.
Please remember these delays are not just our issue. Unfortunately customs and port delays are not getting the press coverage due to the much greater problem we are living with at the moment. The other issue we have been having is the snow but fingers crossed that’s gone for a while DPD Texts are a little out of sync still as they are sending when goods are scanned not when out for delivery. The correct delivery text will always have a one hour delivery time slot with it. Tracking numbers are still an issue as many of the parcels sent from Central Warehouse are dual labelled so often the correct number is not available. There are people working at DPD to resolve this but there’s no quick fix sadly
Why are deliveries still taking longer? Click Here