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Delivery Issues Brexit- DPD

Why are some deliveries taking longer?

Active Workwear carry a vast amount of the Snickers Workwear products in stock at our warehouse in Leeds. However due to the massive range of styles, colours and sizes that Snickers offer some orders are despatched directly from their central warehouse in Poland. We normally quote between 5 & 7 working days for UK Mainland deliveries as often its 3 if sent from us or 5-7 if sent from Snickers.

This was the case until January 1st 2021 when the changes brought on by Brexit caused tighter customs checks.

The initial backlog was catastrophic as goods were returned from ports due to new commodity codes missing along with other information that was now required.

As January went on this started to right itself but still meant possible delays at ports due to customs checks.

More containers are being stopped and checked; many have mixed stock on board for different companies. If one parcel in the containers is found to be incorrect then every parcel must be checked. There is a mass recruitment of new customs officials but with the latest Covid restrictions, less can work together making the checking process take longer.

Like anything new, especially something as monumentally huge as Brexit, there are always teething problems. So if your order is a few days late please bear with us as this is not of our making.

We will get your goods to you and we will use our website to give you honest updated information.

NB;- Northern Ireland is even more confusing as it’s part of the UK but parcels are being returned for no obvious reason. We, along with many companies, are trying to get to the bottom of this and will update this as and when we can.

In the meantime, stay safe and stay calm, If you need us just email info@workwearshop.co.uk